LoveYrMotor Insurance Liason


If you are 'at fault' for an accident, this means that you caused the accident to take place, either by your actions or by failing to act.


If you're in a car accident and the other driver accepts the blame, and takes responsibility, it is a 'non-fault' claim.

What happens after an accident is

What are your rights?

After an accident, whether you're at fault or not, everyone has stautory rights

What are my rights?

When your car is damaged in an accident, and you opt to use your insurance company, you have a statutory right to choose where your vehicle is repaired - you do not have to use your insurance companies offered repairer.

Why choose us?

What makes us so different from everyone else?

We are proud to lead the field of accident repairs

We are not only rated 5* on Google and Facebook for our outstanding service, we are also able to offer a lifetime workmanship warranty on every repair.
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LoveYrMotor's Insurance Liaison Service

  • Like for like hire vehicle
  • Avoid risk of increased insurance premiums
  • No Excess to pay
  • Your no claims bonus is unaffected (unless liability is disputed)
  • Repairs completed with NEW parts, not second hand
  • Repair costs reflect being able to do a thorough, factory finish job
  • Lifetime workmanship warranty
  • Recovery of any damages or losses incurred (e.g. leave from work, damaged personal belongings etc)
  • Expert solicitors ensuring you are fully compensated for any losses
  • First refusal on salvage

Using Your Insurance Company Direct

  • Hire vehicle dependant on insurance level
  • Insurance premium rises
  • Excess to pay
  • No claims undoubtedly affected
  • Repairs completed with 'aftermarket'/second hand parts
  • Repair costs kept at a minimum, often meaning substandard work
  • Minimal/non-existent warranty/guarantee
  • Recovcery of damages dependant on insurance level
  • Solicitors dependant on insurance level
  • Potentially not offered salvage rights


Most frequent questions about our insurance liason service

If you choose an insurance repair and nominate LoveYrMotor to carry out the work needed, all you have to do is create an insurance claim for the work and inform your insurance company we are acting on your behalf! Everything else is down to us!

Having an accident can be worrying and time-consuming. We have simplified the process of making an insurance claim for you – and with no call centres, and a personal servcie, we guarantee a friendly, stressfree service.

You should call LoveYrMotor as soon as is safely possibly afer an accident – even before you call your insurance company. We will begin the Insurance Liason process as soon as possible in order to get your car repaired as swiftly as possible. 

Our Insurance Liason service will never incur a fee, however, your excess is usually payable to the repair garage. 

In 90% of cases, LoveYrMotor will make a full or partial contribution towards your excess, dependant on the extent of the damage to your car. This often means the repair to you vehicle will cost you nothing!

The process of making an insurance claim is known to be a stressful process. This is often down to the call centres and the pressure insurance companies put on their customers to use their ‘offered’ repairer. Here at LoveYrMotor, we endeavor to offer a stress free service. Once you have registered a claim with your insurance provider, we will liase with them so you don’t have to!

Our promises to you

5* Rated Customer Service

Our Insurance Liason Service is rated 5* on Google and Facebook. We aren't content with anything less than 100% customer satisfaction.

Lifetime Warranty

We offer a lifetime workmanship warranty for all of our insurance repairs - the highest warranty in the industry!

Stress Free Service

We liase with the insurance company on your behalf to ensure minimum stress and hassle for you.

Insurance Excess Contribution

We will make make either a full or partial excess contribution, meaning the repair could cost you nothing!

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Unit 26 Bridge Road Industrial Estate, Hot Water Lane, Kingswood, BS15 4TA